A real point
of contact.
Questions before purchase, help with setup, or a licence issue. Start here.
Talk to support.
Compatibility, purchases, manual installer delivery and refund requests.
[email protected]Join us on Discord.
Setup guidance and member-only installer download channels after purchase.
Open the communityHere’s how delivery works.
Your purchase is linked to the account used at checkout. The installers are provided in member-only Discord channels or sent manually by support email.
If you cannot access the member channels, contact support with your order ID and Discord username.
Include these details.
- Order ID and account email for purchase issues
- PC, device and firmware details for setup issues
- The error message and steps that led to it
Common questions.
What exactly am I purchasing?
A personal licence for the Eventuri-AI Windows desktop app and our compatible Teensy 4.1 firmware, for your selected plan duration. Physical hardware is not included.
How is the software delivered?
After payment confirmation, installers are provided through member-only Discord channels or manually by support email. Your licence is linked to the account used at checkout.
Does ABCurves work with every device?
The current full Planner integration requires compatible EVENTURI-BOX / Teensy 4.1 firmware, a prepared Renderer profile and a supported mouse setup. MAKCU, MAKXD and Medius support other Eventuri features; they are not currently interchangeable with the EVENTURI-BOX Planner path.
Will my plan renew automatically?
No. The 14-day and 30-day plans are one-time purchases. Purchase another term to continue after expiry. The lifetime licence has no fixed expiry.
Where can I use the software?
Eventuri-AI is intended for offline single-player use under our terms. Online multiplayer use and use that violates third-party terms are not permitted. Check the rules of the software you intend to use it with.
My payment completed, but I cannot see my licence.
Check the account you used at checkout. Send support your order ID and account email, and include any error message. Never send a full card number, card security code or account password.
I need to move to another PC.
Open the device-transfer portal and follow the account verification steps. Device transfers are limited per licence.
Where is the refund policy?
The current policy has a 48-hour request window and eligibility conditions, including that the licence has not been activated. Read the complete refund policy for the technical-issue criteria and exclusions.