Information used by the service
We process account details such as your email address, Discord account ID and username; licence and device records; hardware identifiers used for activation and firmware authorization; and operational records such as IP addresses and validation timestamps.
Payment records can include order and transaction identifiers, amounts, currencies, payment status, and refund or dispute events. If you contact support, we also receive the information you choose to send us. Vendor and marketplace features process the account information and model files supplied through those features.
How information is used
This information is used to sign you in, deliver purchases, validate licences, authorize firmware, provide support, maintain security, and manage payments, refunds and disputes.
Desktop processing
Screen capture, target detection and movement processing run in the desktop application. Account validation, firmware delivery and marketplace features communicate with our services. Capture methods can also involve devices or network sources that you configure.
Service providers
Discord is used for account sign-in and community access. Payment, email, hosting and storage providers process information needed to deliver their respective services. Their own privacy notices apply to information entered directly into their services. We do not sell personal data.
Payment details
Card details entered into a hosted payment page are handled by the payment provider. Our application does not collect or store your full card number or card security code. Crypto checkout records can include payment addresses and transaction information.
Retention
Account and licence records are retained as needed to operate the service. Expired accounts may be removed by cleanup processes. Payment, security and dispute records may remain after a licence expires or an account is removed, including where needed for recordkeeping or an outstanding dispute.
Your requests
To request access, correction or deletion of your information, contact [email protected]. We may need to verify your identity before acting on a request. Some records may need to be retained for outstanding transactions, disputes or applicable obligations.